Privacy Policy

Fundeo Limited is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1)       The information we may collect.
We may collect, store and use the following kinds of personal data:

(a)       information about your computer and your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit, and number of page views;
(b)       information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c)        information that you provide to us for the purpose of registering with us;
(d)       information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters;
(e)       any other information that you choose to send to us.
(2)       Cookies

We may use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.

We may send a cookie that may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.
(3)       Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or relevant parts of the website.

We may use your personal information to:

(a)       administer the website;
(b)       improve your browsing experience by personalising the website;
(c)        enable your use of the services available on the website;
(d)       send to you goods and services purchased via the website;
(e)       send invoices and collect payments from you;
(g)       send you email notifications that you have specifically requested;
(h)       send to you our newsletter and other marketing communications relating to our business.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4)       Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a)       to the extent that we are required to do so by law;
(b)       in connection with any legal proceedings or prospective legal proceedings;
(c)        to establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk); and
(d)       to the purchaser (or prospective purchaser) of any business or asset which we are selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(5)       Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6)       Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. 

 (7)      Your rights
You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee which is currently fixed at £20.00).

(8)       Third party websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

(10)     Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)     Contact
If you have any questions about this privacy policy or our treatment of your personal data, please contact us.

This privacy policy sets out how Fundeo uses and protects any information that you give Fundeo when you use this website. Fundeo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Fundeo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store. In addition, we allow Google Analytics to track your browsing on this website on our behalf.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows us to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls, you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
wishlist An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.